Independent business systems consultant

Newbury, UK Working remotely worldwide

Complex business systems,
from direction to delivery.

I’m Richard. I connect business operations with hands-on technical delivery — across systems, teams and countries.

I like the complicated ones.

Talk through the work

A free 30-minute first conversation, with me. Available for new work now.

AI-generated photo of six Richards in different roles (developer, designer, sales lead, tech lead, guitarist and mobile gamer) high-fiving and laughing together on a mint studio backdrop — Meet the team. Yes, they’re all me.

Experience from my career

Different organisations. A wider perspective.

Sales & revenue operations
Customer operations
Cabin crew
Fractional CTO
Sales & marketing operations
CRM Manager
Field engineering

The team: Many hats.
One seasoned head.

A seasoned professional who also happens to be good company. I’ve worked in sales, operations, design and software, so I know how each side thinks. You get fewer handoffs, faster decisions and one person who sees the whole picture.

Fewer handoffs
The person who understands your sales process also designs the screens and writes the code. Nothing gets lost between teams, and I document as I go.
Proven
The onboarding process I developed at Vodafone Business cut a new salesperson’s time to full speed in IoT from 48 days to 8, and was adopted by business units with 2,300+ salespeople. I also developed a national-level system for a government.
Straight talk
Clear, published prices. And if a job ever needs a specialist, you hear it from me the moment I know.

38 hats

AI-generated portrait of Richard as a tech lead in clear glasses and a light-blue shirt, explaining something with an open hand and a red marker, on a blush backdrop — RichardFractional CTODraws boxes. Connects them.

AI-generated portrait of Richard as a technical director in a navy blazer with a red pocket square, arms folded, with a calm, steady gaze, on a peach backdrop — RichardTechnical directorSays no kindly. Says yes wisely.

AI-generated portrait of Richard as the founder of his own business in a charcoal overshirt, holding a small red key, looking determined, on a sand backdrop — RicsiFounderOwn business, own standards.

AI-generated portrait of Richard as a product manager in clear glasses and an oatmeal sweater, weighing a fan of pastel sticky notes and a red marker, on a mint backdrop — RichardProduct managerDecides what’s next, and why.

AI-generated portrait of Richard as a delivery manager in an olive bomber jacket, holding a red stopwatch and giving a thumbs-up, on a peach backdrop — RichieDelivery managerOn time, in the open.

AI-generated portrait of Richard as a developer in clear glasses and a grey hoodie, frowning in concentration at his laptop, a red enamel mug beside it, on a sky-blue backdrop — RichardDeveloperShips code, refills mug.

AI-generated portrait of Richard as a back-end developer in clear glasses and a dark green sweater, a laptop under his arm and a red USB drive in his hand, looking calmly satisfied, on a mint backdrop — RichardBack-end developerLives where the data lives.

AI-generated portrait of Richard as a front-end developer in clear glasses and a lilac overshirt, holding a tablet with a pastel interface and a red stylus, with a proud smirk, on a lilac backdrop — RichieFront-end developerPixel-perfect at every breakpoint.

AI-generated portrait of Richard as a mobile developer in a navy t-shirt comparing two phones, one in a red case, with one eyebrow raised, on a sky-blue backdrop — RichieMobile developerTests on both. Always.

AI-generated portrait of Richard as a DevOps and cloud engineer in a sky-blue hoodie, hugging a white cloud-shaped cushion with a calm half-smile, on a sky-blue backdrop — RicsiDevOps & cloudCalm deploys. No drama.

AI-generated portrait of Richard as a QA and testing specialist in clear glasses and a mustard cardigan, inspecting a red rubber duck suspiciously, on a sand backdrop — RichieQA & testingBreaks it before you do.

AI-generated portrait of Richard as an AI and automation specialist in clear glasses and a white overshirt, holding a tablet with a network diagram and a small red toy robot, on a blush backdrop — RichardAI & automationLets the robots do the boring bits.

AI-generated portrait of Richard as a UI/UX designer in clear glasses and a lilac t-shirt, studying a fan of colour swatches with one eyebrow raised, a red pencil behind his ear — RichieUI/UX designerPixels pushed with care.

AI-generated portrait of Richard as a curious detective in a tweed waistcoat, peering through a magnifying glass that makes one eye look huge, a small red notebook in his hand — RichardUser researcherAsks why. Then asks again.

AI-generated portrait of Richard as an accessibility and inclusion lead in clear glasses and a sage sweater, holding a tablet with large, high-contrast blocks and smiling kindly, on a blush backdrop — RichardAccessibility & inclusionBuilt for everyone, on purpose.

AI-generated portrait of Richard as an SEO specialist in a blush polo, holding up a big red paper arrow pointing upwards and grinning at it, on a blush backdrop — RichieSEO specialistHelps good pages get found.

AI-generated portrait of Richard as a cyber security specialist in clear glasses and a navy zip jacket, holding a red padlock with a serious, protective stare, on a lilac backdrop — RichardCyber securityParanoid on your behalf.

AI-generated portrait of Richard as a solutions architect in a chambray shirt, holding a rolled blueprint and a red marker, explaining with enthusiasm, on a sky-blue backdrop — RichardSolutions architectMakes the pieces fit.

AI-generated portrait of Richard as a network engineer in a dark henley, holding a bundle of coloured network cables and inspecting a red one, on a mint backdrop — RicsiNetwork engineerEvery cable labelled.

AI-generated portrait of Richard as an IT support specialist in clear glasses and a navy polo, a headset around his neck, holding a laptop open towards the camera with a cheeky grin, on a sky-blue backdrop — RichieIT supportHave you tried turning it off and on again?

AI-generated portrait of Richard as a sales and revenue operations lead without glasses, in a navy blazer, arms crossed over a tablet with a simple chart, a red coffee cup in hand, looking calm and serious — RichardSales & RevOpsPipelines, but for revenue.

AI-generated studio portrait of Richard in clear glasses and a lilac shirt, holding a wooden tray of neatly sorted index cards with one red card standing up — RichieCRM & SalesforceClean data, happy pipeline.

AI-generated portrait of Richard as a customer onboarding lead in clear glasses and a cream polo with a red lanyard, reaching out to shake hands, on a mint backdrop — RichardCustomer onboardingFirst impressions, done properly.

AI-generated portrait of Richard as a pricing and margin lead in a light-blue shirt, studying a printed bar chart with a red pen and a sharp, calculating look, on a peach backdrop — RichardPricing & marginProtects the margin, not the ego.

AI-generated portrait of Richard as a reporting and BI analyst in clear glasses and a grey pullover, studying abstract charts on a laptop, hand on his chin, on a sky-blue backdrop — RichardReporting & BIOne version of the truth.

AI-generated portrait of Richard as a billing operations lead in a white shirt and dark tie, holding blank invoices with a red binder clip and giving a thumbs-up, on a sand backdrop — RicsiBilling operationsInvoices that add up.

AI-generated portrait of Richard as a finance operations lead in clear glasses and a charcoal waistcoat, holding a calculator and a red pencil, looking precise, on a lilac backdrop — RichardFinance operationsNumbers first, opinions second.

AI-generated portrait of Richard as a legal operations lead in clear glasses and a navy cardigan, reading a thick contract with red tabs, one eyebrow raised, on a mint backdrop — RichardLegal opsNot a lawyer. Great with lawyers.

AI-generated portrait of Richard as a process and lean specialist in a white shirt, moving a red card across a small kanban board, on a sand backdrop — RicsiProcess & leanLess waste, more flow.

AI-generated portrait of Richard as an admin and operations lead in a grey t-shirt, holding colour-coded folders with a red one on top, on a sand backdrop — RicsiAdmin & operationsEverything filed. Everything findable.

AI-generated studio portrait of Richard in clear glasses and a navy jumper, grinning at the camera with a red mug in one hand, on a blush pink backdrop — RichardPeople & cultureGood teams are built on purpose.

AI-generated portrait of Richard as a health and safety lead in clear glasses and a yellow hi-vis vest, holding a white hard hat and a red clipboard, on a peach backdrop — RichardHealth & safetyRisk assessed. Kettle checked.

AI-generated portrait of Richard as a trainer in clear glasses and a light-blue shirt, holding a red presentation clicker and explaining with enthusiasm, on a sky-blue backdrop — RichieTrainerLeaves your team confident.

AI-generated portrait of Richard singing from a black choir folder, wearing a black shirt with a small red pin — RicsiChoir singerSix years with Cantus Nobilis.

AI-generated portrait of Richard without glasses, in a denim shirt, playing an acoustic guitar with a red strap, eyes closed and lost in the music — RichieGuitaristUsed to play. Still love it.

AI-generated portrait of Richard as a writer in clear glasses and an oatmeal cardigan, lost in thought with a red pen at his lip and a mint notebook in hand — RichardAuthorThinking in drafts.

AI-generated portrait of Richard in clear glasses with red headphones around his neck, holding a phone sideways with a calm, focused poker face, on a sky-blue backdrop — RichieSupport mainKeeps the whole team alive.

AI-generated portrait of Richard as an explorer in an outdoor jacket, holding a paper map and looking excitedly into the distance, a red compass on his strap — RicsiExplorerIslands, deserts, new ideas.

Selected experience: The work I’m
proudest of.

Six years of sales operations at Vodafone Business, and technical direction today as a fractional CTO. Here’s exactly which part was mine.

Strategy & planning
- Target setting & target letters
- Territory & account allocation
- Segmentation
- Sales process improvement
- Moving 1,200+ global accounts
Technology
- Salesforce admin & data quality
- CRM implementation & adoption
- Power BI apps
- Automated reports & dashboards
- Anaplan
- Support ticketing
Performance & pay
- Commission plans
- Commission disputes & review board
- Sales performance analysis
- Prospecting funnel tracking
Operations & people
- Sales onboarding
- Customer onboarding
- Training & video tutorials
- Deal review & approvals
- Cross-team alignment

Where Vodafone Business, Oosto and Nitrogénművek, 2018–2026

Plan
- Development planning
- Priorities & trade-offs
- Leading developers
- Presenting to executives
Build
- New features
- Development methods
- Hands-on coding
Test
- Testing
- Fixes
- Reviews
Release & hand over
- Version control
- Release coordination
- Operational documentation

Where Kona Libre, as fractional CTO · Nitrogénművek, leading three Salesforce developers · A national-level government system

Drawn from my own work. Each area links up with the others, and I work across all of them.

Vodafone BusinessSales & revenue operations

Sales operations.
Across business units.

48 → 8: days for a new IoT salesperson to become fully operational
2,300+: sales users covered by the onboarding rollout
1,200+: global accounts moved between Vodafone Business units and local operating companies

I designed, built and improved the processes behind sales onboarding, account movements, commission disputes, target letters and reporting.

Across IoT, Cloud, Digital Sales, Carrier, Global Enterprise and selected local operating companies.

The onboarding process began in IoT and was adopted more widely across Vodafone Business.

My part Process design, implementation, training, handover, follow-up and continued improvement.

Read the full account

Kona LibreFractional CTO

Technical direction.
Hands-on delivery.

I lead the technical work and develop the application myself. My role connects development planning with building, testing and releasing the software.

Build & test: Development methods, new features, testing and fixes.
Release & hand over: Version control, release coordination and operational documentation.

Meet Kona Libre

Kona Libre is my client: I work with them as a UK sole trader, as a subcontractor and their fractional CTO.

All selected work, including Nitrogénművek and a government system The full story on LinkedIn

In other people’s words.

“Working with Richárd means knowing that someone has your back, understands the stakes, and is committed to getting things done the right way.”

dr. Barbara Bárdos LL.M.Legal Advisor / Deal Lawyer · LinkedIn recommendation, September 2025

“Richard fully understands sales, marketing and management operations and excels at finding creative solutions to difficult situations.”

Dean NicollsWorked with Richard at Oosto · LinkedIn recommendation, January 2022

And from colleagues’ feedback at Vodafone Business:

“You are pragmatic, kind, collaborative, and bring a great sense of humour to every situation.”

Commercial managerColleague at Vodafone Business · feedback, February 2026

“What I appreciate most about you is how quickly you grasp even the most complex topics.”

Operations managerColleague at Vodafone Business · feedback, February 2026

“Richard Zoltan has consistently demonstrated strong performance marked by professionalism, reliability, and a high degree of ownership.”

Global account managerColleague at Vodafone Business · feedback, February 2026

LinkedIn recommendations in full More from colleagues

How I help: Five ways
I can help.

Most of my work starts where one team’s system meets another team’s spreadsheet. I lead it, design it, build it, automate it and keep it running, often all in the same week.

Lead it

Direction for complex work, from the first decision to a calm handover.

Design it

Research, UX and UI that make the work easy for the people doing it.

Build it

Custom software, websites and apps that fit how your business works.

Automate it

Connected systems, CRM and AI that take the busywork off your team.

Run & grow it

Sales and revenue operations that help teams sell, onboard and grow.

Sectors I work in

Commercial & enterprise Public sector Startups & innovation Education Logistics Not-for-profit

All the ways I help

Engagements and pricing: Clear prices.
Published.

Every engagement has its price on the page, with what it includes. The first conversation is 30 minutes, free, and with me.

Complex systems assessmentFrom £6,000One agreed workstream: the systems, people and options, and a clear first step to fund. Ongoing technical direction£4,000 / month30 hours each month for technical decisions, reviews and work with your team or suppliers. Focused discovery£3,000One process, up to four of my working days, and a clear plan for what to build.

All engagements & pricing Builds, programmes and planned improvements are on the full page too.

Off the clock: Who you’d
be working with.

One person, not an agency: the one who joins your calls, answers your email and writes your code. Off the clock: choir, cooking, hiking, kenjutsu and Wild Rift. Drag sideways,Swipe sideways, there’s a lot of me. Meet Richie

AI-generated photo of Richard singing in the front row of a mixed chamber choir dressed in black, holding a black folder, in a warm historic concert hall — **Choir**Six years with Cantus Nobilis. My favourite: Kodály’s *Jesus and the traders* ↗

AI-generated photo of Richard playing an acoustic guitar with a red strap on a sofa in warm afternoon light — **Guitar**Not much these days. Still love it.

AI-generated photo of Richard on a sofa in a bright white room, red headphones on, playing a mobile game with a calm, calculating poker face — **Gaming**Calm hands. Calculated calls.

AI-generated photo of Richard with a short, neat beard, relaxing under a palm tree on a white-sand island beach, a red towel folded beside him — **Islands**Island time, glasses on.

AI-generated photo of Richard on a Dubai rooftop terrace at golden hour, holding a glass of water and smiling at the desert city — **Dubai & the UAE**Golden hour, desert city.

AI-generated photo of Richard calmly tasting sauce from a wooden spoon in a bright pastel kitchen, a red towel over his shoulder — **Cooking**Needs nothing. It's perfect.

AI-generated photo of Hortobágyi palacsinta made Richard's way: rolled crêpes on a white plate under paprika cream sauce, with sour cream and a basil leaf — **Hortobágyi palacsinta**Hungarian comfort food. My recipe.

AI-generated photo of Richard hitting a forehand on a sky-blue tennis court, a red sweatband on his wrist — **Tennis**It’s been a while. Forehand, mostly in.

AI-generated photo of Richard as a goalkeeper in a mint jersey and red gloves, crouched in front of the goal, focused on the ball — **Goalkeeping**Always in goal. Football itself? Not my thing.

AI-generated photo of Richard resting his arms on the edge of an outdoor pool after a length, goggles pushed up, a red swim cap beside him — **Swimming**Just lengths. Water polo was a stretch.

AI-generated photo of Richard in a white keikogi and dark hakama, holding a steel katana in a calm guard in a bright dojo — **Kenjutsu**Calm mind, steady blade.

AI-generated photo of a younger, clean-shaven Richard practising tai chi in a green park in a grey t-shirt, a red water bottle on the grass — **Tai chi**Slow is smooth. Back in my no-beard days.

AI-generated photo of Richard laughing on a countryside footpath between dry-stone walls, with a backpack and a red water bottle — **Hiking**One more hill, I promise.

AI-generated photo of Richard on a sofa in a bright, minimalist white room, controlling his smart home from his phone while a robot vacuum and an air purifier do the work — **Smart home**Behold: the robots do chores.

AI-generated photo of Richard in a perfume boutique with walnut shelves, smelling a paper perfume blotter with a quiet half-smile — **Perfume**Top notes: pure joy.

AI-generated photo of Richard in headphones at a podcast microphone, listening closely to a friend seen from behind — **Deep conversations**Long talks with a good friend, mics on.

AI-generated photo of Richard with paint on his fingers, smiling next to a canvas with one thick ring painted in a soft rainbow gradient — **Painting**One ring. Every colour.

AI-generated photo of Richard taking a picture with a mirrorless camera on a red strap in a flower meadow at golden hour — **Photography**Chasing the golden hour.

AI-generated photo of Richard relaxing on a grey sofa in a bright white living room, watching a dark-fantasy anime scene of a purple and gold throne hall on a wall TV — **Anime nights**Overlord, again. Just one more episode.

AI-generated photo of Richard at a café window with pastel flashcards and a red pen, smiling curiously — **Languages**New word unlocked.

AI-generated photo of Richard talking enthusiastically to a camera on a red tripod beside a ring light — **Making videos**Hit record, say hi.

Let’s talk about the work: Tell me what
isn’t working.

One real example is enough: a messy process, a CRM nobody trusts, two systems that won’t talk. Only know where you want to get to? Working out what has to change is my job. The first conversation is 30 minutes, free, and with me. I’m available for new work now.

Say hello

A few words by email are a good place to start.

hello@richardzoltantoth.com

Based in: Newbury, Berkshire, UK
Working: Remotely, worldwide
Meeting in person: Across the UK, by arrangement

AI-generated photo of Richard waving at the camera during a relaxed video call from a bright home office full of plants, a red mug in his hand — Hi!That’s me, waving at your first call

Off duty · Games & good companyOne more game?Wild Rift now. Azeroth, next.

See you on the Rift.

I play support in League of Legends: Wild Rift. I take ranked seriously, but there’s always room for a good game and a conversation.

Role: Support main
Region: EU
Personal best: #206EU ranked · Season 10 · as Megami
Next on my list: World of Warcraft: ForeverPlanning to try it

Find me in game EU / Current account

Psychopath Janna#sweet

Arrange a game by email

League of Legends: Wild Rift is a trademark of Riot Games, Inc. World of Warcraft is a trademark of Blizzard Entertainment, Inc. This site is not affiliated with or endorsed by either.

Complex business systems, from direction to delivery.

The team: Many hats.One seasoned head.

Selected experience: The work I’mproudest of.

Sales operations.Across business units.

Technical direction.Hands-on delivery.